Terms and Conditions
Last updated: May 2026
These Terms and Conditions explain how visitors, trade buyers, suppliers, brands, manufacturers, producers, distributors, exporters, and partners may use the KCT Commerce website and marketplace services. By using this website, submitting an enquiry, registering interest, or requesting access, you agree to use KCT Commerce for genuine B2B trade activity only.
1. About KCT Commerce
KCT Commerce is a B2B marketplace and trade support platform designed to connect verified suppliers with serious trade buyers. The website may provide supplier visibility, buyer enquiries, product information, marketplace communications, onboarding support, and routing of requests to the relevant team or participant.
KCT Commerce is not a party to every commercial agreement made between buyers and suppliers unless this is expressly confirmed in writing. Buyers and suppliers remain responsible for agreeing pricing, payment terms, delivery terms, minimum order quantities, product specifications, compliance requirements, and any final transaction details.
2. Who May Use The Website
The website is intended for business users and trade-related enquiries. You should only use KCT Commerce if you are acting on behalf of a business, brand, supplier, buyer, distributor, exporter, wholesaler, or other legitimate commercial organisation.
- You must provide accurate information when submitting forms or enquiries.
- You must not impersonate another company, person, supplier, or buyer.
- You must not submit spam, abusive messages, misleading product claims, or unlawful product requests.
- You must not upload or share information that you do not have permission to use.
3. Buyer And Supplier Responsibilities
Buyers are responsible for checking product suitability, supplier capability, regulatory requirements, import or export obligations, and commercial terms before placing an order. Suppliers are responsible for keeping product, pricing, certification, stock, lead time, and company information accurate and up to date.
Any samples, quotes, invoices, contracts, purchase orders, warranties, shipping commitments, payment arrangements, or after-sales obligations are the responsibility of the parties agreeing them, unless KCT Commerce separately confirms a different arrangement in writing.
4. Verification And Marketplace Access
KCT Commerce may review buyer and supplier details before allowing marketplace access, listing products, forwarding enquiries, or introducing parties. Verification may include basic checks on company information, contact details, trade relevance, product categories, and marketplace fit.
Verification does not guarantee financial standing, product quality, legal compliance, future performance, or the outcome of any transaction. KCT Commerce may refuse, pause, remove, or limit access if information appears incomplete, inaccurate, unsuitable, or inconsistent with marketplace standards.
5. Product Information And Availability
Product descriptions, images, categories, commercial terms, minimum order quantities, prices, lead times, and availability may be supplied by suppliers or other third parties. KCT Commerce aims to present information clearly, but does not guarantee that all information is complete, current, or error-free at all times.
Before committing to a purchase, buyers should confirm all important details directly with the supplier, including specifications, packaging, certifications, ingredients, compliance documents, delivery timelines, payment terms, and return arrangements.
6. Enquiries, Communication, And Introductions
When you submit an enquiry, KCT Commerce may review it, route it internally, send it to a relevant supplier, or contact you for more information. We may choose not to forward enquiries that appear incomplete, irrelevant, spam-like, abusive, or outside the scope of the marketplace.
You agree to communicate professionally and to use contact details received through KCT Commerce only for legitimate trade purposes. You must not misuse marketplace contacts for unsolicited marketing, scraping, resale of data, or unrelated promotions.
7. Website Content And Intellectual Property
The website design, text, layout, brand elements, graphics, and marketplace content are owned by KCT Commerce or used with permission, unless stated otherwise. You may view and use the website for normal business evaluation and enquiry purposes, but you may not copy, reproduce, scrape, redistribute, or commercially exploit website content without written permission.
8. Limitation Of Liability
KCT Commerce provides the website and marketplace support on a reasonable-efforts basis. We do not guarantee uninterrupted access, error-free content, successful introductions, completed transactions, supplier performance, buyer performance, or specific commercial results.
To the fullest extent permitted by applicable law, KCT Commerce is not responsible for indirect losses, loss of profit, loss of business opportunity, supply delays, product disputes, payment disputes, or third-party actions arising from use of the website or marketplace introductions.
9. Changes To These Terms
We may update these terms from time to time to reflect marketplace changes, website improvements, or operational requirements. The updated version will apply once posted on the website. Continued use of KCT Commerce means you accept the latest version.
10. Contact
If you have questions about these terms, contact KCT Commerce at contact@kctcommerce.com.
Privacy Policy
Last updated: May 2026
This Privacy Policy explains how KCT Commerce collects, uses, stores, and shares information when you visit our website, submit a contact form, request buyer access, register supplier interest, or communicate with our team.
1. Information We Collect
We collect information that you choose to provide directly to us. This may include your name, job title, company name, business type, email address, phone number, location, website, product categories, sourcing requirements, supplier details, partnership interests, and any message or document you submit through the website.
We may also collect basic technical information when you use the website, such as browser type, device type, approximate location, pages visited, referral source, time spent on pages, and general usage data. This helps us understand website performance and improve the user experience.
2. How We Use Your Information
KCT Commerce uses submitted information to operate the marketplace, respond to enquiries, assess buyer or supplier suitability, route requests to the right internal team, introduce relevant trade opportunities, provide support, and improve our services.
- To reply to contact, sourcing, supplier, and partnership enquiries.
- To review buyer and supplier information for marketplace access.
- To route enquiries to relevant KCT Commerce team members or marketplace participants.
- To maintain business records and improve website content, forms, and workflows.
- To help prevent spam, misuse, fraud, or unsuitable marketplace activity.
3. Sharing Information
We do not sell personal information. We may share relevant enquiry details with internal team members, verified suppliers, trade buyers, service providers, or partners where this is necessary to respond to your request or support marketplace activity.
For example, if a trade buyer submits a sourcing request, we may share relevant business and product requirement details with a suitable supplier or team member. If a supplier submits a listing enquiry, we may share details with onboarding or commercial review staff.
4. Service Providers
We may use trusted service providers to help operate the website, manage hosting, process forms, store business records, analyse website performance, or support email communication. These providers should only use information as needed to provide services to KCT Commerce.
5. Data Retention
We keep information for as long as reasonably needed for enquiry handling, marketplace operation, support, business records, legal compliance, and legitimate commercial purposes. If information is no longer needed, we may delete, anonymise, or archive it according to our internal processes.
6. Your Choices
You may contact us to request correction, update, or deletion of information you have provided, where applicable. You may also ask us to stop contacting you about a specific enquiry or marketplace opportunity. Some information may need to be retained for legal, security, record keeping, or dispute handling purposes.
7. Security
We take reasonable steps to protect information submitted through the website. However, no online transmission, hosting environment, or storage system can be guaranteed completely secure. You should avoid submitting sensitive confidential information unless it is necessary for your enquiry.
8. International Business Enquiries
Because KCT Commerce supports B2B trade, enquiries may involve buyers, suppliers, or partners in different regions. Where necessary to handle your request, information may be reviewed or shared across regions with relevant business contacts or service providers.
9. Updates To This Policy
We may update this Privacy Policy as our website, marketplace, or operations change. The latest version will be posted on this website.
10. Contact
For privacy questions or data requests, contact contact@kctcommerce.com.
Cookies Policy
Last updated: May 2026
This Cookies Policy explains how KCT Commerce may use cookies and similar technologies on our website. Cookies help the website function, improve user experience, remember useful preferences, support security, and understand general visitor behaviour.
1. What Cookies Are
Cookies are small text files placed on your device by a website. They allow the website to recognise your browser, remember certain actions, and collect basic information about how pages are used. Similar technologies may include pixels, tags, scripts, and local storage.
2. Why We Use Cookies
KCT Commerce may use cookies to support normal website behaviour, improve form performance, understand which pages are useful, identify technical issues, protect the website from misuse, and improve marketplace content for buyers and suppliers.
3. Types Of Cookies We May Use
- Essential cookies: Required for basic website operation, page loading, form behaviour, security, and navigation.
- Performance cookies: Help us understand how visitors use the website, including page visits, traffic sources, and general interaction patterns.
- Preference cookies: May remember choices such as form state, region, display preferences, or previously selected options where supported.
- Security cookies: Help detect suspicious behaviour, protect forms, and reduce spam or automated misuse.
- Marketing or communication cookies: May help us understand whether campaigns or referral links bring relevant B2B visitors to the website.
4. Third-Party Cookies
Some cookies may be set by third-party tools that help with hosting, analytics, embedded content, security, forms, or website performance. These third parties may process information according to their own policies. KCT Commerce aims to use such tools for legitimate website and marketplace purposes.
5. Managing Cookies
You can control, block, or delete cookies through your browser settings. Most browsers allow you to view cookies, delete existing cookies, block third-party cookies, or block all cookies. If you block some cookies, certain website features, forms, or preference-based functions may not work as expected.
6. Browser Controls
Cookie controls are usually available in your browser privacy or security settings. The exact steps depend on the browser you use. You can also use private browsing modes to limit some local storage, although this may not block every tracking or security technology.
7. Changes To This Cookies Policy
We may update this Cookies Policy if our website tools, analytics setup, form technology, or security practices change. The latest version will be posted on this website.
8. Contact
If you have questions about how KCT Commerce uses cookies, contact contact@kctcommerce.com.
